Every aspect of the service from J Oliver Radley is top quality. Very friendly reception, thorough and professional eye testing, an extensive range of lens and frames to suit every budget, and an excellent fitting service. Customer service and after-sales support is second-to-none. I've lost count of the number of times I've accidentally damaged my glasses over the years, and each time James has happily made minor (and some not-so-minor) repairs free of charge.
One aspect I hadn't fully appreciated until today is how sophisticated their state-of-the-art diagnostic equipment is. The Optometrist identified a potentially serious problem during my routine eye test 2 days ago, and immediately advised referral to an eye specialist. His initial diagnosis was today confirmed by a consultant ophthalmologist in a top private hospital - after having taken over 40 minutes to obtain lower resolution scans than those produced in a fraction of that on J Oliver Radley equipment.
I wouldn't go anywhere else, and can thoroughly recommend James and his expert team for their superb care and professional service.
One aspect I hadn't fully appreciated until today is how sophisticated their state-of-the-art diagnostic equipment is. The Optometrist identified a potentially serious problem during my routine eye test 2 days ago, and immediately advised referral to an eye specialist. His initial diagnosis was today confirmed by a consultant ophthalmologist in a top private hospital - after having taken over 40 minutes to obtain lower resolution scans than those produced in a fraction of that on J Oliver Radley equipment.
I wouldn't go anywhere else, and can thoroughly recommend James and his expert team for their superb care and professional service.
Services
Two practice owners have stepped down from their roles at an independent opticians in Buntingford.
Edel and James Radley left their positions at J. Oliver Radley Opticians, on the High Street, in early July and are relocating to North Yorkshire.
Established in 2004, James and Edel, in their roles as Dispensing Optician and Practice Manager respectively, have established a reputation for a personalised and friendly service during their 17 years in the town centre.
Thankfully for patients, they will still be able to see their regular optometrist at the practice despite James and Edel's departure.
Edel and James Radley left their positions at J. Oliver Radley Opticians, on the High Street, in early July and are relocating to North Yorkshire.
Established in 2004, James and Edel, in their roles as Dispensing Optician and Practice Manager respectively, have established a reputation for a personalised and friendly service during their 17 years in the town centre.
Thankfully for patients, they will still be able to see their regular optometrist at the practice despite James and Edel's departure.
As the name suggests, the practice was established by James Oliver Radley BSc (Hons) F.B.D.O.
James is a Qualified Dispensing Optician, trained at Anglia Ruskin University, Cambridge and has a degree in Management.
In running the practice, James draws upon his previous experience in the multiple, independent, sales and manufacturing sectors.
James and the team welcome everyone from Buntingford and surrounding villages to the practice.
Whatever your visual requirement, style, sport or budget, please think of J Oliver Radley Opticians as somewhere you can be comfortable to ask for advice and get the right product for the right job.
James is a Qualified Dispensing Optician, trained at Anglia Ruskin University, Cambridge and has a degree in Management.
In running the practice, James draws upon his previous experience in the multiple, independent, sales and manufacturing sectors.
James and the team welcome everyone from Buntingford and surrounding villages to the practice.
Whatever your visual requirement, style, sport or budget, please think of J Oliver Radley Opticians as somewhere you can be comfortable to ask for advice and get the right product for the right job.
Please note that there is a 50% non-refundable deposit on all spectacle, sunglass and contact lens orders.
Orders are processed on the day with our suppliers and they cannot be cancelled once placed.
It is advisable to name your spectacles on your household or travel insurance in case of loss or damage.
All adjustments and repairs are carried out at your own risk (unless covered under the one year manufacturing warranty on all products purchased from ourselves).
Orders are processed on the day with our suppliers and they cannot be cancelled once placed.
It is advisable to name your spectacles on your household or travel insurance in case of loss or damage.
All adjustments and repairs are carried out at your own risk (unless covered under the one year manufacturing warranty on all products purchased from ourselves).
We have tried to ensure that wheelchair users can easily access the practice, on arrival there is short-term on-street parking directly in front of the practice for drop off and collection.
There is blue badge parking on street.
All doors are purposefully wider to enable wide pushchairs and wheelchairs ease of access.
There are no steps within the practice, however there are ramps which are suitable for most wheelchair types.
Unfortunately, members of staff are not permitted under the insurance policy to assist patients using the ramp.
There is blue badge parking on street.
All doors are purposefully wider to enable wide pushchairs and wheelchairs ease of access.
There are no steps within the practice, however there are ramps which are suitable for most wheelchair types.
Unfortunately, members of staff are not permitted under the insurance policy to assist patients using the ramp.
If your employer provides you with Corporate Vouchers for sight tests and for prescription glasses, then you can redeem them at J. Oliver Radley Opticians.
Eyecare vouchers are often provided as part of the staff benefits package and to enable employers to comply with Health & Safety regulations to protect the health of their workers.
Your Eye Examination Voucher entitles you to an eye examination with one of our qualified Optometrists.
You will receive a VDU Certificate of Recommendation detailing whether VDU corrective spectacles are required.
Eyecare vouchers are often provided as part of the staff benefits package and to enable employers to comply with Health & Safety regulations to protect the health of their workers.
Your Eye Examination Voucher entitles you to an eye examination with one of our qualified Optometrists.
You will receive a VDU Certificate of Recommendation detailing whether VDU corrective spectacles are required.
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